Shipping + Returns
Orders are shipped within 2 working days from CHRONOWORLD in Tokyo, Japan - Monday - Friday for orders received before 12:00pm(GMT+9).
Orders placed Friday afternoon, Saturday, and Sunday will be processed on Monday morning.
All CHRONOWORLD deliveries are insured untill your watches/straps are delivered to you. A signature is required for all shipments.
An automated email will be emailed to you once your order is dispatched with tracking number.
Every item bought from CHRONOWORLD will be double checked and inspected.
CHRONOWORLD ships to most countries using Japan Post Registered Airmail or EMS.
All orders have flat shipping rate of US$5.95.
All orders with purchase over US75 automatically qualifies for "Free Shipping."
Orders valued up to US$100 will be shipped via Japan Post Registered Airmail. Purchase with sub-total over US$100 will be sent by Japan Post EMS.
SHORTAGES AND DAMAGE DURING TRANSIT
Any shortages or damages must be reported to CHRONOWORLD within 48 hours from the delivery date. During this time, please keep the items in unused original condition.
An email with the order details will be sent to you automatically once an order is placed. Please accept email from CHRONOWORLD.com
Estimated EMS transit time* after dispatch:
USA and Canada: 3-5 days
Europe: 2-6 days
South America: 3-4 days
Asia and the Middle East: 2-9 days
Australia and New Zealand: 4-5 days
Africa: 4-5 days
Estimated Japan post Registered Airmail transit time* after dispatch:
USA/CANADA: 5-10 days, according to the final destination
Europe: 7-11 days
South America: 6-11 days
Asia: 4-13 days
Australia and New Zealand 6-9 days
Africa and the Middle East: 9-15 days
*All transit time quoted are quoted according to working days and estimated by Japan Post. Working days exclude Saturday, Sunday and public holidays.
In rare cases, it may take up to 21 working days for orders to be delivered.
**Delays in shipments caused by weather conditions, customs or any other circumstances beyond the control of CHRONOWORLD cannot be held responsible by CHRONOWORLD.